MKL CX

Milton Keynes Leadership and CX Training. Welcome!

What we do.

We deliver training, immersive corporate events and consultancy services on Customer Experience (CX), Customer Service, Customer Success, Customer Recovery and Employee Experience (EX) - and everything that supports these - culture, strategy, transformation, project management, implementation, design and measurement. Our Leadership Vision sessions using Lego® Serious Play® are very powerful and engaging.

Our personality colour profiling (Insights Discovery), leadership and soft skill training, such as Resilience and Emotional Intelligence (EQ), are also very popular.

Recent demand has meant that we are also pleased to offer sustainability training - supporting with your ESG targets.

As well as training, coaching and support, we can deliver change, tech, people and culture projects for you, nationwide.

We also provide team building activities and events! Fancy a go on our Go Karts? Or how about our Murder Mystery nights?!

Have a look at our products and services tab every course is tailored to each company so feel free to mix and match to create a perfect training experience for your team.

We have the VERY best customers!!! We cover all sectors. Here are just a few companies we've had the pleasure of working with recently.

We aren't just trainers. We have 'walked the walk' - delivering large scale change and transformation in the UK's FTSE 100's such as Argos, Welcome Break and easyJet. So we have a hefty dose of real world experience and application. Plus, a Masters in Business Administration (MBA) - to provide us with a firm business foundation.

We cover the whole of the UK, so we can come to you. Or you can come to us in our training room in Milton Keynes. We have free parking, full conferencing facilities and can provide catering and refreshments for your delegates.