Consulting day rate

Half days are available

£1,200

Training full day courses (up to 15 delegates)

Every course can be completely tailored

£5,000

Training day full day courses (over 15 delegates)

Often we need a second trainer or more resources

£6,500

Lunch and Learn (1 hour training sessions) 

Resilience, customer-centricity, leadership, teambuilding

£600

One week of auditing (external customer view)

Auditing your website, premises, correspondence, contact channels, pricing models, social media, reviews, marketing

£5,000

Coaching and Service Recovery Packages 

Available on request - dependent on level and volume

£poa

Keynote speaker slots

Up to 30 minute speaker slots

£800

Mentoring

Exec level mentoring per hour (Career development, CX strategy and approach)

£350